Billing & Payment
50% payment should be received at the time of booking along with the voucher and balance 50% before 21 days prior to the arrival date.
Taxes
Any changes in tax structure or additional taxes imposed by the Government would be levied accordingly. In case of any revision in the tax structure, The Planet Fares reserves the right to adjust the contracted rates accordingly.
Credit Card Authorization:
- Kindly e-mail the copy of your credit card with expiry details authorising the hotel to charge the amount (entire accommodation charges) to your credit card.
Bank Transfer:
- A bank transfer can be made through RTGS in favour of The Planet Fares
Reservations & Cancellation Policy:
- Reservation must be cancelled before21 days from the date of arrival for free cancellation.
- Reservations cancelled within 21 days from the date of arrival will incur a cancellation fee equivalent to the entire length of stay.
- In case of early departure, retention equivalent to balance room nights will be levied.
- In case of no show, 100% retention equivalent to total room nights booked will be charged.
- Any amendments of dates for a guaranteed reservation within 21 days may invite retention.
- In Family Room & Family Room add the inclusion Family Room: Interconnected 2 separate Bedrooms with 1 washroom Luxury Family Room: Interconnected 2 separate Bedrooms with 2 washrooms & Private Balcony.
Terms & conditions are subject to change.
